Returns & Exchanges
At 797 Performance, we stand behind the quality of our products and offer a 30-day return window for items in original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your refund or exchange.
Initiate Your Request
Visit our online returns portal or contact our support team with your order number and email address to start the return process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing